The work, and what it settled

Twenty five engagements across four practices. Each one is the decision a client arrived with, the people we put the question to, and what the evidence let them do. Client names are withheld; nothing else is.

25 engagements · 4 practices · 19 sectors

The archive

Everything else, by practice

Payments & Fintech
Payment method prioritisation·A global payments business

Global Merchant Payment Acceptance

Transaction data showed what merchants accepted but not why, so more than 13,000 of them were asked, on two frameworks across 28 countries.

Payments & Fintech
Emerging use-case validation·A payments business building a B2B proposition

B2B Card Acceptance and Receivables

What card acceptance is worth to a large enterprise, quantified by the receivables and treasury leaders who would have to adopt it.

Payments & Fintech
Customer segment prioritisation·A payments business serving small and medium businesses

SMB Pay and Get Paid Behavior

Some small businesses only pay suppliers, some only get paid, and some do both. Four markets of operators explained how each behaves.

Retail & CPG
Availability & distribution·A multinational pharma company

OTC Distribution, Three Markets

The same categories reach the shelf three different ways in Canada, Brazil and Mexico, so all three channel structures were walked and mapped.

Retail & CPG
White space & entry·A global food packaging manufacturer

Dairy Packaging, APAC

The white spaces in APAC dairy were not in the milk but in the pack, in single serve and multi pack formats that nobody had been asked about.

Retail & CPG
Category & competition·A global household care manufacturer

Household Care, Twenty Markets

Twenty markets asked the same questions after the pandemic, to find which shifts in buying behavior had actually lasted.

Retail & CPG
Shopper & store intelligence·A beverage player entering plant based milk

Plant Based Beverages, China

Oat milk leads in coffee because it barely affects the flavour. The question was which sub categories and occasions came next.

Retail & CPG
Shopper segmentation·A Vietnamese food manufacturer

Instant Noodles, US Launch

The lead flavour cleared sixty percent acceptance across three segments. The packaging still had work to do before launch.

Pharma & Biotech
Partner & asset screening·A clinical stage biopharma team

Practical AI Use Cases in Biopharma

Twelve peer leaders across clinical, regulatory and digital functions on where AI was adding value and what governance to expect.

Pharma & Biotech
HCP opportunity segmentation·A diagnostics business

What Drives Laboratory Adoption

Eighty pathology and laboratory decision makers isolated the service, training and data integration factors that decide a purchase.

Pharma & Biotech
Installed base sizing·A MedTech business

MedTech Installed Base, India

One thousand sites visited center by center, capturing make, model and vintage across imaging equipment.

Pharma & Biotech
Payer & value message testing·A cardiovascular launch team

Cardiovascular Value Story Testing

Value messages, coverage assumptions and price corridors put in front of UK health plan and hospital decision makers before launch, not after.

Pharma & Biotech
Pricing & access benchmark·An oncology portfolio team

Oncology Access Benchmark, Brazil

Reimbursement drivers, evidence expectations and pricing considerations across the Brazilian oncology landscape, set out as a comparative benchmark.

Pharma & Biotech
Patient journey & care pathway·A rare disease team

Rare Disease Pathway Barriers

Time to therapy is not lost in one place. Patients, caregivers and specialists mapped the delay across four stages in three markets.

Pharma & Biotech
KOL & scientific insight·An oncology franchise

Phase III Data and Clinical Practice

KOLs and practicing oncologists on how differentiated upcoming data would look, and what it would actually move in the treatment algorithm.

Pharma & Biotech
Practice & care delivery intelligence·An immunology development program

Immunology Care Model, Canada

A therapy still in development will arrive into a care model that already exists, so referral, sequencing and capacity were mapped first.

Pharma & Biotech
Therapy area opportunity·An immunology strategy team

Immunology Indication Prioritisation

Unmet need, priority patient segments and feasibility assessed with KOLs and payers, to give portfolio choices an evidence base.

Pharma & Biotech
Partner & asset screening·A business development team

Asset and Partner Screening, Mexico

A shortlist tested on clinical relevance, commercial potential and execution risk, so diligence went only where it had been earned.

Pharma & Biotech
Competitor & entrant tracking·A specialty care brand

Specialty Care Competitor Perceptions

Competing brands compared on clinical confidence, access, service and messaging, to find the strengths to counter and the gaps to own.

B2B Channel Research
Channel market sizing·A leading LPG producer

Vietnam LPG, Feasibility and Go to Market

A six week field program through Vietnamese LPG distribution, answering a go or no go entry question with market size, share and acquisition targets.

Aftermarket Research
Channel pricing & margin·A global B2B film and overlaminate producer

Price Transmission and Distribution Economics

List price is not transacted price. Every tier of the value chain was interviewed and audited across the USA, Canada and Germany.

Payments & Fintech
Merchant adoption diagnostic·A payments industry team

UK SME Merchant Payment Acceptance

A payments report needed evidence from behind the counter, so three hundred merchants were surveyed face to face across eleven categories.

Retail & CPG
Channel & trade economics·A leading global air purifier manufacturer

Air Purifiers, China Market Opportunity

Offline distributors earn about thirty percent gross margin against about ten for e-commerce. That gap was the route to market decision.

Pharma & Biotech
Therapy area opportunity·An oncology diagnostics business

Oncology NGS Adoption and Whitespace

Adoption varies by testing model, and fifteen to twenty percent of the opportunity was still open across instrumentation, services and software.

Aftermarket Research
Who performs the service?·A global battery manufacturer

Battery Replacement, Channel and Technology

First replacement is where the channel leaks. More than a hundred OEM authorized workshops explained how much stays in network, and why.

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