Installed base analysis that sizes the parts revenue you can still win.

Installed base analysis is the count of equipment still in service, by model, vintage and location, used to size the parts and service revenue that equipment will generate. The installed base itself is every unit a manufacturer has sold that is still running in the field, so the term means working equipment, not units shipped. Nextyn builds the installed base data from field checks and interviews with dealers, workshops and equipment owners, drawing on 15,000+ on-ground field researchers, rather than from shipment records alone.

A Nextyn installed base analysis delivers three outputs: installed base counts by model, vintage and market, parts and service revenue sized for each pool, and a ranked list of priority parts pools. Each output comes from field checks and primary interviews, so the installed base analytics rest on observed units, not shipment records:

• Installed base counts: the units still working, by model, vintage and market
• Revenue sizing: the parts and service revenue each pool will generate
• Priority ranking: the parts pools worth chasing first, ranked by potential

Nextyn interviews and visits the four groups that know where equipment is still running: authorized dealers, independent workshops, equipment owners and fleet managers, and parts distributors. Each study draws its sample from these groups, matched to the product lines and markets in scope, and field researchers record make, model and vintage on site:

• Authorized dealers and their service managers
• Independent workshops and service providers
• Equipment owners, fleet and site managers
• Parts distributors that supply the installed base

Nextyn runs installed base analysis in the United States, Canada and Europe, among other markets, with field presence in 85 countries and 50+ languages in-house. Markets are agreed at scoping and follow the product lines in question, so a single US region and a multi-country European count each get their own plan. Recent Nextyn aftermarket work includes face-to-face interviews with OEM-authorized workshops across four European markets and a center-by-center installed base program across 1,000 imaging sites.

Nextyn recommends commissioning installed base analysis, or a first installed base evaluation, before aftermarket revenue targets, parts stocking plans or dealer territories are set for the next planning cycle. At that point the count can still move where sales effort and inventory go, and the largest parts pools can be claimed before competitors find them. Other triggers include a parts business that misses plan without a clear cause, a product line entering its first replacement cycle, and an acquisition that adds an installed base nobody has counted. A Nextyn research plan arrives within 48 hours of the brief.

A Nextyn installed base analysis runs in four steps, from brief to read-out, and nothing is commissioned until the client approves the plan. The client sees the sample, method and price before any fieldwork, and reads every interview with the Nextyn team at the end.

1. Submit the brief: the product lines, the markets and the revenue decision the count must support.
2. Receive a plan within 48 hours: who Nextyn will interview and visit, how, and what the work costs.
3. Approve the plan: fieldwork starts only after sign-off.
4. Review the read-out: every interview read together, showing where dealers, workshops and owners agree, where they conflict and what is still open.

Nextyn sends a research plan within 48 hours of receiving the brief, stating who will be interviewed or visited, how, and what the work costs. The plan sets the fieldwork length for the product lines and markets in scope, so a single-market dealer study and a multi-country field count each get their own timeline. Nothing is commissioned until the plan is approved, and the read-out covers every interview and site visit.

Nextyn's installed base analysis counts the equipment still working in the field, while a shipment-based estimate infers the installed base from units sold and an assumed scrappage rate. The two answer different questions: shipment records show what was sold, and the field count shows what is still running and needs parts.